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Assistant SPA Manager

Department – SPA / Wellness

Accommodation – Shared

Contract duration – 7 months

Assistant SPA Manager

Department – SPA / Wellness

Accommodation – Shared

Contract duration – 7 months

Description

Department – SPA / Wellness

Accommodation – Shared

Contract duration – 7 months

Main Function

To support the SPA Manager in overseeing the daily operations of the SPA, ensuring exceptional guest experiences, smooth workflow, and adherence to company standards in service and hygiene.

Qualifications

  • Fluent in oral and written English (working & safety language of the Company)
  • Proven experience in SPA management or supervisory roles
  • Strong leadership and organizational skills
  • Knowledge of SPA treatments, products, and hygiene standards
  • Excellent communication and guest service abilities
  • Ability to work under pressure and in a team environment
  • Basic Safety Training (BST) and required certifications
  • MAIN RESPONSIBILITIES

  • Assist the SPA Manager in managing SPA operations, staff, and guest services
  • Supervise and train SPA therapists and reception team
  • Ensure compliance with health, safety, and sanitation regulations
  • Handle guest feedback and resolve complaints professionally
  • Support SPA promotional activities and upselling initiatives
  • Maintain inventory and order supplies as needed
  • Collaborate with other departments to enhance guest experience