Accommodation - Shared Staff
Contract duration - 7 months
Description
Accommodation - Shared Staff
Contract duration - 7 months
Main Function
Spa Manager is responsible for ensuring the smooth running of the spa centre.
Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.
Qualifications
Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese.
Any other language is considered as advantageous.
3+ years as Spa Manager on a Cruise Ship.
High school graduate or equivalent
Strong PC Skills using Microsoft applications such as Word and Excel
Basic knowledge of Microsoft Outlook or equivalent mail client application
Proven accounting skills, marketing strategy and the ability to lead the group to meet new goals
MAIN RESPONSIBILITIES
The SPA Manager establishes team leadership and coordination
Represents the spa in a cordial, efficient and professional manner while maintaining a commitment to customer satisfaction
Provides and maintain quality service to generate maximum profits through cost control and creative, energetic salesmanship
Demonstrates good communication and organisational skills
Checks and ensures excellent service to guests
Manages the daily agenda
Validates the accuracy of end-of-Cruise reporting and financial data
Develops and maintains strong working relationships with the shipboard authorities and with other departments onboard
Administrates stocks in the store
Ensures control of daily closing and administrative duties
